Program Supervisor
Evergreen Life Services, Southeast Louisiana Division is looking for a Program Supervisor.
The Program Supervisor performs assigned program coordination responsibilities. This position is commonly referred to as QIDP.
Essential Job Functions
- Maintain caseload as assigned.
- Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
- Coordinate and arrange appointments, meetings and other administrative matters on behalf of individual served.
- Assist in supportive role for the individual served and his/her family and work with appropriate agency on behalf of assigned individual served.
- Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
- Conduct unannounced visits as needed.
- Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
- Assist the Executive Director or designee in the expansion of current programs and supports and with the development of new services/supports.
- Work with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
- Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure quality of services for all programs.
- Assist with specialized training of staff members as required.
- Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
- Function as the administrator on call in the absence of the Executive Director and inform of any issues.
- Provide technical assistance to administrative staff
- Monitor time sheets, mileage sheets, and daily schedules of administrative staff.
- Assist in homes as needed to ensure staff coverage at all times.
Qualifications/Experience
- State required educational requirements. Bachelor’s degree preferred.
- At least one year of experience working in the field of ID/DD.
- Must have working knowledge of matching specific supports and interventions to the unique needs of the people in the home.
- Must have a working knowledge of person centeredness.
- Working knowledge of computers and aptitude to learn new computer skills and techniques.
Physical Demands
- Occasionally travels
- Constantly moves about to coordinate work
- Regularly works in fast pace environment with multiple task deadlines
- Regularly moves and positions objects weighing up to 50 pounds
- Occasionally exposed to viruses and infectious conditions
- Constantly alert and observant during working hours
Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.
Special Demands
- Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
- Must be adaptable and have the ability to make decisions
- May be required to attend seminar or job-related training courses
- Must have understanding, patience and tact in dealing with individuals served, their families or advocates and other agencies involved in providing supports for individual(s) served
- Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
- Must be able to prioritize work tasks
- Must be able to work without close personal supervision