- More than 1,100 individuals served.
- Evergreen welcomes new Vice President of Development.
- Evergreen begins $1.7 Million Capital Campaign for Texarkana’s day program and office entitled Evergreen Builds.
- The Compliance Department is established to promote the delivery of quality and effective person-centered services and supports; demonstrate Evergreen’s commitment to ethical, honest and trustworthy conduct; increase the likelihood of preventing, identifying and correcting unlawful behavior; avoid the potential for fraud, waste and abuse; reduce the likelihood of billing errors; encourage employees to report potential issues; and identify and develop plans for eliminating areas of risk to minimize financial losses.
- Quality Enhancement Department reorganized, placed under leadership of Executive Vice President of Operations, adds more on-site audits and adopts monthly corrective action plans.
- The regional model of organization is changed to a state model. EVP Operations supervises State Executive Directors, who supervise Executive Directors at each division in the state.
- The Innovation Department is created to research and develop opportunities for unrestricted income growth outside of traditional tax-based dollars.
HEAVENDROPt products featured and sold at three major retailers.
HEAVENDROPt finds new vendor, which offset price of parachutes significantly.
- Evergreen opens Abundant Healthcare LLC in Greeneville, TN with a goal to replicate the clinic in other states.
- Corporate-wide adoption of Therap, an Electronic Health Record System is complete.
- Family orientation procedure is implemented for families and caregivers of new individuals served by Evergreen.
- Begins to provide services and supports in Georgia.
- HEAVENDROPt adds a National Sales Director and increases sales activity by 60% compared to the previous year.
- The Development Department expands, adding three Directors of Donor Relations located in Southeast Louisiana, North Louisiana and North Central Texas.
- Evergreen welcomes Maxine Michael as its first Executive Vice President of Operations.
- Catastrophic flooding damaged several of the homes of the individuals we serve. Over 100 staff members’ homes were flooded and damaged.
- A building was donated in Minden, LA to Evergreen. The North Central Louisiana Division’s social enterprise, Possibilities ~ Antiques & Collectibles, moved into the space.
- Officially closed the doors of the North Lake Supports & Services Center, with all individuals successfully being moved into community homes.
- $85 million budget
- More than 1,300 individuals served
- Tax based dollars decreased by $2.5 million since 2009 and continue to decrease
- Director of Social Enterprise hired to launch HEAVENDROPt. First products sold on 9/11.
- Evergreen approved to do business in the State of Florida and social enterprise department opens.
- Opened first Cultural Arts Center in Fort Worth, TX – North Central Texas Division
- Opened a Cultural Arts Center in Sherman, TX – North Central Texas Division
- Began in-kind programs
- Opened two new divisions – West Calcasieu and North Lake.
- Purchased the 30-bed West Calcasieu Multi Handicap Center to transition individuals served into community homes.
- Entered into a cooperative endeavor agreement with the State of Louisiana to transition person supported at the North Lake Center into community homes via expanding the South East Louisiana Division
- A DBA (Doing Business As) was adopted – Evergreen Life Services
- First full marketing plan implemented for organization with standard graphics, social media, websites and marketing materials per division
- Division Directors were renamed Executive Director of each division
- Adopted a new Board Governance Model for both the Board of Directors and the Board of Trustees
- Created a regional development staffing structure
- New mission/vision statements were adopted
- Formal Information Technology Department established
- Evergreen hires first female CEO, Sue Buchholtz
- Vice President of Operations for the Central Region, Sharon Gomez, served as President of the National AAIDD organization
- Began providing adult services in Arkansas
- Entered into Corporative Endeavor Agreements with the state of Louisiana for six community homes